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70 Percent Of Consumers Prefer To Discover A Business Through Articles And Reviews, Instead Of Advertisements
Advertisements are all well and good, but it's worth trying a different approach too. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger individuals understand the value of being informed. User-generated material has an unassailable effect on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of customer reviews remain without a reply. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
Reviews have an enormous impact on their decision when consumers have to pick a service provider.
Source: DemandGenReport
49% Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.
The share of clients, who pay attention to the number of reviews is currently at 46 percent.
Source: Brightlocal
30% Of Customers Feel Positive About A Company Which Responds To Online Reviews
Keeping in touch with your consumers creates trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.
As you might expect, customers who feel this way are happy to invest more money with a business.
Source: Statuslabs
Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase likelihood for a product with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
89% Of Consumers Choose To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile browser, consumers prefer to read reviews on their mobile phones.
Source: Statista
83% Of All Younger Shoppers Were Invited To Post A Review Recently
Of those invited, 80% of consumers did give a review. In general, businesses have actually asked 66% of all customers to post a review on their business.
Source: Brightlocal
Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you want to buy a brand-new automobile and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other people, you manage to select one that works for you. That's how positive reviews convert consumers into clients.
Source: Consumer Affairs
Software Reviews Impact Over 98 Percent Of All Buyers
18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra