Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Clients

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the significance of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those same clients are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to buy a brand-new car and there are several models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other customers, you manage to choose one that works for you. That's how favorable reviews convert customers into clients.

Source: Consumer Affairs

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of consumers, who take notice of the variety of reviews is presently at 46 percent.

Source: Brightlocal

89% Of Consumers Read A Companies Responses To Reviews

Not only do many shoppers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Typically two thirds of companies have excellent and awesome scores. Only 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

Clients Could Spend 31 Percent More With A Business That Has Great Reviews

Pay attention to this statistic. The better other users describe your product and services, the more money you can charge and customer review stats show us precisely how much more.

Source: Martech Zone

USA Consumers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When individuals read reviews, they concentrate on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American consumers.

Source: Statista

If They Were Asked, 77% Of Customers Would Leave A Review

More than a 35% would leave a review to inform others about their customer experience and 24% would certainly direct their review to the company itself.

Over a 26% would want to give a review to assist other people with their choice making process.

Source: Podium

70% Of Consumers Prefer To Discover A Business By Means Of Articles And Reviews, Instead Of Advertisements

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

95% Of Unsatisfied Customers Will Go Back To A Company If A Business Takes Care Of Issues Rapidly And Efficiently

Clients don't anticipate you to be perfect. They do expect you to fix things when they go wrong. If there is absolutely nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday