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91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends
Online review stats place consumers' reviews as the most reliable source of suggestions. Online reviews normally bring the very same weight as recommendations from family and friends.
Source: Brightlocal
Visitors Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. Buying choices are made rapidly.
Online reviews are undoubtedly persuasive, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
Negative Reviews Can Boost Conversion By As Much As 85%
It sounds insane, however negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals devote more than 5 times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
Clients Could Invest 31 Percent More With A Business That Has Excellent Reviews
Pay attention to this statistic. The more detailed other users explain your services or product, the more money you can charge and customer review statistics reveal to us exactly how much more.
Source: Martech Zone
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the massive effect user scores have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
89% Of Individuals Choose To Read Reviews Using Their Smart Devices
Be it through an app or a mobile web browser, people today choose to read reviews on their cell phones.
Source: Statista
71% Of Millennials Search Customer Reviews Of Professional Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose a doctor or a lawyer.
Young people (age 18-35) are a lot more likely to work with a professional based upon online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
When customers have to pick a solution provider, reviews have a huge influence on their decision.
Source: DemandGenReport
15% Of Visitors Do Not Trust Businesses With No Online Reviews
No trust means no interactions. 15% of possible clients will not even think about doing business with a company they can't find viewpoints about.
Source: Statuslabs
73 Percent Of Customers Believe Written Reviews Are More Vital Than Star And Number Rankings
Online review statistics make it clear individuals aren't pleased with scores alone.
Client reviews make the stats appear more genuine which is what the would-be consumers are looking for. Nearly a 3rd of customers state written reviews are the only function that makes them think the websites' reviews are beneficial and relevant.
Source: Fan and Fuel
61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Typically 2 out of 3 businesses have exceptional and good scores. Just 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
83% Of All Younger Clients Were Asked To Leave A Review Recently
Of those asked, 80% of customers did post a review. In general, companies have asked 66% of all consumers to post a review on their business.
Source: Brightlocal
Reviews Published On Twitter Can Boost Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo