64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read customer reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies

Younger individuals know the value of being informed. User-generated content has an unassailable effect on consumers.

They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Typically, 142 million consumers check out Yelp every month. This is as good a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of clients, who pay attention to the variety of reviews is currently at 46 percent.

Source: Brightlocal

30% Of Clients Feel Favorable To A Company Which Answers Online Reviews

Keeping in touch with your consumers develops trust. Even something as basic as responding to their reviews and comments can make them feel appreciated.

As you may expect, clients who feel this way are more willing to invest more money with a company.

Source: Statuslabs

Google Represents 57.5 Percent Of All Reviews World Wide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Reviews Posted On Twitter Can Increase Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Element

Stats reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%

User review statistics reveal the purchase likelihood for a product with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management stats show a company's reputation does not impact simply the customers. Potential team members likewise take a look at scores and take a look at reviews.

Source: Deloitte

91% Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review stats put consumers' reviews as the most reliable source of recommendations. Online reviews generally bring the same weight as guidance from loved ones.

Source: Brightlocal

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews As Well

We already discussed the positive and negative reviews and their impact on consumers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are favorable. Customers expect to see some negative reviews.

Source: Capterra

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use An Organisation

This stat is one of numerous that highlight the importance of online rankings. Now that news of client complete satisfaction travels this quick, keeping your customers happy is more important than ever.

57% of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked just for organizations with a perfect five star rating.

Source: Brightlocal

90 Percent Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals say about very first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

89% Of Customers Review A Businesses Responses To Reviews

Not only do a lot of shoppers check out the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Consumers

24% of US shoppers consider reviews as 'very influential'.

To highlight the value of online reviews and ratings, did you understand that 81% of consumers will pay more for an item with reviews and those same clients are also happy to accept slower shipping times for such items.

Source: Turntonetworks

15 Percent Of Consumers Don't Trust Businesses With No Online Reviews

No trust suggests no interactions. 15 percent of prospective consumers won't even consider doing business with a business they can't find viewpoints about.

Source: Statuslabs