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Reviews Posted On Twitter Can Help Increase Online Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
People Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Purchasing choices are made rapidly.
Online reviews are certainly convincing, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of customer reviews remain without a response. That's regrettable, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to choose a medical professional or an attorney.
Younger people (age 18-35) are even more inclined to work with a professional based on online reviews. Only 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Income
Businesses that treat customers well typically succeed, review websites help ensure of that.
Source: Statuslabs
Google Represents 57.5 Percent Of All Reviews Around The World
Google is in the lead here, followed by Facebook as a remote second.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
30% Of Clients Feel Positive About A Company Which Responds To Online Reviews
Staying connected with your clients establishes trust. Even something like responding to their reviews and remarks can make them feel valued.
As you might expect, clients who feel this way are happy to invest more cash with a company.
Source: Statuslabs
49% Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency too.
The share of customers, who take note of the number of reviews is presently at 46%.
Source: Brightlocal
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses really utilize them.
Although we now understand why client reviews are so powerful, the majority of businesses apparently do not.
Source: LsaInsider
A Lot Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends reveal people prefer to comment if they had a positive experience, instead of a negative or mediocre one.
Source: Brightlocal
73 Percent Of Consumers Think Written Reviews Are More Crucial Than Star And Number Ratings
Online review data make it clear people aren't pleased with scores alone.
Written reviews make the statistics appear more authentic which is what the would-be customers are searching for. Almost a 3rd of customers say composed reviews are the only function that makes them believe the sites' reviews are relevant and helpful.
Source: Fan and Fuel
52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews As Well
We already touched upon the negative and positive reviews and their result on consumers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. People anticipate to see some unfavorable reviews.
Source: Capterra
US Consumers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
When individuals check out reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US consumers.
Source: Statista
70% Of Customers Choose To Find Out About A Business Through Reviews And Short Articles, Rather Than Ads
Ads are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the best way to discover the truth about a service or product.
Source: Statuslabs
91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review stats place clients' reviews as the most reliable source of suggestions. Online reviews normally bring the same weight as suggestions from family and friends.
Source: Brightlocal