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If They Were Asked, 77% Of Customers Would Undoubtedly Submit A Review
More than a 35% would leave a review to advise others about their customer encounter and 24% would most likely direct their review to the business itself.
Over a 26% would want to submit a review to assist other people with their choice making process.
Source: Podium
American Consumers View "Product Performance" To Be The Most Helpful Info In Product Reviews
When individuals read reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA customers.
Source: Statista
Because They Want To Buy A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Websites.
Users come due to the fact that they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.
Source: Statista
63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
These online review stats show the general appeal of a site can only go so far when it concerns trust.
Source: Review Trackers
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can also affect our buying preferences.
According to social media reviews data, Facebook affects the majority of users' purchase choices.
Facebook reviews stats reveal that 4 out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Reviews Published On Twitter Can Boost Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element
Statistics reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
60% Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and rating statistics reveal people value the opinion of peers more than any other material.
Source: Collective Bias
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out customer reviews, agree that it increases their buying confidence.
Companies use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals know the value of being informed. User-generated material has an indisputable impact on consumers.
They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat consumers fairly typically flourish, review sites help ensure of that.
Source: Statuslabs
More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
74 Percent Of Local Companies Have At Least One Google Review
A single review is far from enough to enhance your site's SERP ranking.
Taking a look at online ratings statistics, we discovered that a company needs to have approximately 40 reviews before customers "Award" it with a star.
Source: Brightlocal