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91 Percent Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review stats place consumers' reviews as the most trustworthy source of suggestions. Online reviews generally bring the exact same weight as recommendations from loved ones.
Source: Brightlocal
53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics show that 63% of client reviews remain without a response. That's too bad, since those companies are losing clients that way.
Source: Review Trackers
49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of consumers, who take note of the number of reviews is currently at 46 percent.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's buyers are wary and desire the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
Favorable Reviews Motivate 68% Of Customers To Use A Local Business
Since the huge majority of customers read reviews, you'd want yours to be inviting to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70 Percent Of Customers Choose To Learn About A Business By Means Of Reviews And Short Articles, Instead Of Advertisements
Advertisements are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the best method to find the truth about a product or service.
Source: Statuslabs
Half Of All Millennial's "Always" Check Out Online Reviews For Businesses
More youthful people know the value of being informed. User-generated content has an indisputable impact on customers.
They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
72 Percent Of Consumers Will Not Take Action Unless They Read Some Reviews
No matter how alluring your marketing is, you still require customer reviews. There's no way around it. Consumers are still willing to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
88% Of Executives Regard Reputation Risk As A Leading Business Concern
Reputation management stats suggest a company's reputation does not impact just the customers. Potential employees also look at rankings and read reviews.
Source: Deloitte
15% Of Consumers Don't Trust Businesses Without Online Reviews
No trust indicates no interactions. 15 percent of possible clients will not even think about working with a business they can't discover opinions about.
Source: Statuslabs
Only 6% Of Customers Don't Trust Client Reviews At All
According to consumer review data, a whopping 19 percent of consumers constantly trust online reviews and never a buy without checking out reviews initially.
Source: Statista
Software Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra