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Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your website. According to online review data, individuals spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
61 Percent Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Overall two thirds of companies have excellent and great rankings. Just 5% of companies have a ranking listed below three stars.
Source: Brightlocal
Consumers Might Spend 31% More With A Business That Has Fantastic Reviews
Take notice of this fact. The more detailed other users explain your service or product, the more money you can charge and customer review statistics reveal to us precisely how much more.
Source: Martech Zone
53% Of Americans Consider Product Reviews And Ratings As The Most Important Part Of Online Shopping.
Today's consumers are smart and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista
The Majority Of Consumers Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are purportedly the more opinionated ones.
Source: Statista
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Customers
24% of US consumers consider reviews as 'exceptionally influential'.
To show the importance of online reviews and scores, did you know that 81% of customers will pay more for an item with reviews and those exact same customers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
Online Item Reviews About An Item Can Boost Its Conversion Rate By A Staggering 270 Percent
User review stats reveal the purchase likelihood for a product with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
USA Shoppers View "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on various elements of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of American clients.
Source: Statista
15% Of Consumers Don't Trust Businesses Without Online Reviews
No trust suggests no interactions. 15% of prospective customers won't even consider doing business with a business they can't find opinions about.
Source: Statuslabs
74 Percent Of Regional Businesses Have At Least 1 Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Looking at online ratings statistics, we found out that a company needs to have a minimum of 40 reviews before clients "Award" it with a star.
Source: Brightlocal
67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
When consumers have to pick a solution provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
If They Were Asked, 77% Of Consumers Would Leave A Review
More than a 35% would post a review to educate others about their client experience and 24% would most likely direct their review to the business itself.
Over a 26% would be willing to give a review to assist other people with their choice making process.
Source: Podium
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read consumer reviews, concur that it increases their purchasing confidence.
Businesses utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Google Accounts For 57.5 Percent Of All Reviews Around The World
Google is in the lead here, followed by Facebook as a far-off second.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers