53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review stats show that 63% of consumer reviews stay without a reply. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers

53% Of Americans Consider Product Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

74% Of Regional Businesses Have At A Minimum, One Google Review

A single review is far from enough to improve your site's SERP ranking.

Taking a look at online scores statistics, we learnt that a company needs to have a minimum of 40 reviews before users "Award" it with a star.

Source: Brightlocal

60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and rating stats reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a negative or mediocre one.

Source: Brightlocal

70% Of Customers Choose To Discover A Business Via Reviews And Posts, Rather Than Advertisements

Ads are all well and good, but it's worth trying a different approach too. Reviews are without a doubt the very best way to discover the truth about a product or service.

Source: Statuslabs

Online Item Reviews About A Product Can Increase Its Conversion Rate By A Whopping 270 Percent

User review statistics reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

If They Were Asked, 77% Of Customers Would Most Likely Leave A Review

More than a 35% would post a review to educate others about their client experience and 24% would definitely direct their review to the company itself.

Over a 26% would want to give a review to help other people with their choice making process.

Source: Podium

If A Business Deals With Issues Rapidly And Effectively, 95% Of Unhappy Customers Will Go Back To A Company

Customers don't anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there's nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

30% Of Clients Feel Positive About A Business Which Responds To Online Reviews

Corresponding with your consumers builds their trust. Even something like reacting to their reviews and remarks can make them feel appreciated.

As you might expect, customers who feel this way are happy to invest more cash with a business.

Source: Statuslabs

Reviews Shared On Twitter Can Help Boost Online Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Most Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star rankings are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Sometimes a lower rating actually helps your overall rating.

According to client rating stats, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management statistics show a business's reputation doesn't impact simply the clients. Prospective employees also take a look at ratings and take a look at reviews.

Source: Deloitte