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70% Of Consumers Choose To Discover A Business Through Articles And Reviews, Instead Of Ads
Ads are all well and good, but it deserves trying a different approach also. Reviews are by far the very best way to find the truth about a service or product.
Source: Statuslabs
53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of customer reviews stay without a reply. That's too bad, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US consumers consider reviews as 'very influential'.
To illustrate the significance of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those same consumers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a average or unfavorable one.
Source: Brightlocal
89% Of Consumers Read A Companies Feedback To Reviews
Not only do the majority of customers read the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read much more reviews to get an idea of how business is in fact doing. Do not depend on that statistic alone.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can likewise affect our buying preferences.
According to social reviews statistics, Facebook impacts the majority of users' purchase choices.
Facebook reviews stats reveal that 4 out of 5 users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read customer reviews, concur that it increases their buying confidence.
Companies use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
15% Of Buyers Don't Trust Businesses With No Online Reviews
No trust means no interactions. 15% of prospective consumers will not even consider working with a company they can't find opinions about.
Source: Statuslabs
73% Of Consumers Believe Client Reviews Are More Important Than Star And Number Ratings
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Customer reviews make the stats appear more genuine which is what the prospective consumers are looking for. Practically a 3rd of customers say written reviews are the only feature that makes them think the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
74 Percent Of Regional Companies Have At Least 1 Google Review
A single review is far from enough to improve your site's SERP ranking.
Taking a look at online ratings statistics, we learnt that a company needs to have a minimum of 40 reviews before people "Award" it with a star.
Source: Brightlocal
83% Of All Young People Were Invited To Give A Review Recently
Of those invited, 80% of customers did post a review. In general, companies have asked 66% of all clients to leave a review on their company.
Source: Brightlocal
82% Of Consumers Visit Review Sites Because They Wish To Acquire A Service Or A Product And Wish To Get The Facts About The Businesses Product Or Services.
Review sites are locations that customers go to get the truth about a item, service or business . Users come since they have currently formed a purchase decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal