Half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful individuals know the value of being informed. User-generated material has an unassailable impact on consumers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

91% Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review statistics put consumers' reviews as the most trustworthy source of suggestions. Online reviews generally carry the exact same weight as recommendations from loved ones.

Source: Brightlocal

A Lot Of Best-selling Items Have An Average Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower score in fact helps your overall score.

According to client rating stats, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

USA Consumers View "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals check out reviews, they focus on different aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American clients.

Source: Statista

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, agree that it increases their purchasing confidence.

Companies use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

63.6% Of Consumers Check Out Google To Look For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

These online review statistics show the basic popularity of a site can only presume when it pertains to trust.

Source: Review Trackers

When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect

Data reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Consumers

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the importance of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such items.

Source: Turntonetworks

52% Of Customers Rely On A Product More If It Has Negative Reviews Too

We already touched upon the negative and positive reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Consumers expect to see some negative reviews.

Source: Capterra

Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase possibility for an item with 5 reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

The Majority Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a favorable experience, rather than a negative or mediocre one.

Source: Brightlocal

Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All

According to consumer review data, a tremendous 19 percent of consumers always trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

95% Of Disappointed Consumers Will Go Back To A Business If A Business Takes Care Of Problems Quickly And Efficiently

Clients don't expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

90 Percent Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about very first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of consumer reviews go on without a reply. That's regrettable, because those businesses are losing customers that way.

Source: Review Trackers

77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review statistics show user-generated material can do miracles in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44 percent boost.

Source: RevLocal

70% Of Consumers Choose To Find Out About A Business By Means Of Posts And Reviews, Rather Than Advertisements

Ads are all well and good, however it's worth attempting a different approach too. Reviews are without a doubt the best method to discover the truth about a product or service.

Source: Statuslabs