61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Overall 2 out of 3 companies have exceptional and good rankings. Only 5% of companies have a score below 3 stars.

Source: Brightlocal

77% Of Users Don't Trust Reviews That Are Older Than Three Months

Consumers don't care how great your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

73 Percent Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Ratings

Online review data make it clear people aren't pleased with scores alone.

Customer reviews make the statistics appear more genuine which is what the prospective clients are looking for. Practically a third of consumers state written reviews are the only feature that makes them believe the websites' reviews are helpful and appropriate.

Source: Fan and Fuel

83 Percent Of Clients Do Not Trust Advertising

The conventional channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust ads choose to pay attention to consumers' recommendations online.

Source: Statuslabs

US Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

When people read reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US customers.

Source: Statista

Positive Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Considering that the vast majority of customers check out reviews, you'd want yours to be enticing to brand-new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Half Of All Of The Millennial's "Always" Read Online Reviews For Companies

Younger people know the worth of being informed. User-generated content has an unassailable impact on consumers.

If businesses think of the power of consumer reviews over millennials, they will realize what they've been missing out on. Older people are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

The Typical Review Length Has Actually Become 65% Much Shorter Since 2010

Lately reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet from twitter.

Source: Review Trackers

Just 6% Of Customers Don't Trust Client Reviews At All

According to customer review data, a tremendous 19 percent of customers always rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

89% Of Clients Prefer To Read Reviews Using Their Smart Devices

Be it via an app or a mobile browser, people today prefer to read reviews on their phones.

Source: Statista

More Than Half Of Customers Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are purportedly the more opinionated ones.

Source: Statista

Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive factor for users to spend more time on your site. According to online review data, individuals spend more than 5 times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to choose a lawyer or a physician.

Young people (age 18-35) are much more likely to work with an expert based on online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

15% Of Visitors Don't Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15 percent of prospective clients won't even think about doing business with a business they can't discover viewpoints about.

Source: Statuslabs

A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat clients fairly typically succeed, review sites help make sure of that.

Source: Statuslabs

A Solitary Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated content can do miracles in terms of conversions.

A single review can have a substantial influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide an astonishing 44% boost.

Source: RevLocal