60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and ranking data reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

86% Of Customers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they invest at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

74% Of Local Businesses Have At Least 1 Google Review

One review is far from sufficient to improve your site's SERP ranking.

Looking at online rankings statistics, we discovered that a business requires to have at least 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

30% Of Clients Feel Favorable To A Business Which Answers Online Reviews

Staying connected with your customers establishes trust. Even something like responding to their comments and reviews can make them feel valued.

As you may expect, clients who feel this way are ready to invest more cash with a business.

Source: Statuslabs

Negative Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, individuals devote more than five times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a brand-new automobile and there are several models which fit your requirements. How do you pick the best one for you? Well, you read reviews.

With the help of other people, you manage to select one that works for you. That's how favorable reviews convert customers into consumers.

Source: Consumer Affairs

More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70%

One negative review is enough for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

72% Of Clients Won't Take Action Unless They Check Out Some Reviews

Regardless of how tempting your marketing is, you still require customer reviews. There is no skirting around it. Consumers are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

USA Consumers View "Product Performance" To Be The Most Valuable Detail In Product Reviews

They focus on various elements of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA clients.

Source: Statista

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management stats suggest a company's reputation doesn't affect just the consumers. Potential team members also look at scores and read reviews.

Source: Deloitte

Clients Might Invest 31 Percent More With A Business That Has Fantastic Reviews

Take notice of this fact. The better other users describe your product or service, the more money you can charge and customer review stats show us precisely just how much more.

Source: Martech Zone

The Typical Review Length Has Actually Become 65% Much Shorter Since 2010

Presently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

Google Represents 57.5% Of All Reviews World Wide

Google is in the lead here, followed by Facebook as a distant second.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a negative or mediocre one.

Source: Brightlocal

63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics reveal the general appeal of a website can only go so far.

Source: Review Trackers

A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat customers fairly normally prosper, review websites help ensure of that.

Source: Statuslabs

More Than Half Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Ranking

This stat is among many that show the importance of online ratings. Now that news of client fulfillment travels this quick, keeping your clients delighted is more important than ever.

57% of customers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked only for organizations with a best five star ranking.

Source: Brightlocal

Consumers Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Therefore, purchasing choices are made quickly.

Online reviews are certainly persuasive, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone