30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews

Communicating with your customers creates trust. Even something easy like responding to their reviews and comments can make them feel valued.

As you might anticipate, clients who feel this way are more willing to invest more money with a company.

Source: Statuslabs

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To show the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those exact same customers are also going to accept slower shipping times for such items.

Source: Turntonetworks

89% Of Clients Choose To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile web browser, clients prefer to read reviews on their cell phones.

Source: Statista

United States Buyers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

When people check out reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US clients.

Source: Statista

70% Of Consumers Prefer To Discover A Business Via Reviews And Posts, Rather Than Advertisements

Ads are all well and good, however it deserves trying a different approach also. Reviews are without a doubt the best method to discover the truth about a product or service.

Source: Statuslabs

83% Of All Young Buyers Were Asked To Give A Review Recently

Of those asked, 80% of consumers did give a review. Overall, businesses have asked 66% of all customers to submit a review on their business.

Source: Brightlocal

98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Website

Typically, 142 million customers go to Yelp each month. If you have not claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270%

User review stats show the purchase probability for an item with five reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

If A Company Makes An Effort To Solve Issues Rapidly And Effectively, 95% Of Unhappy Consumers Will Return To A Company

Customers do not anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

90 Percent Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

72% Of Customers Will Not Take Action Unless They Read Some Reviews

Regardless of how eye-catching your marketing is, you still need customer reviews. There is no skirting around it. Clients are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

83% Of Clients Don't Trust Advertising

The conventional channels to reach customers aren't as influential as they used to be. The majority of users who no longer trust advertisements select to pay attention to consumers' suggestions online.

Source: Statuslabs