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83 Percent Of Consumers Don't Rely On Advertising
The conventional channels to reach customers aren't as influential as they used to be. A lot of users who no longer trust advertisements pick to focus on clients' recommendations online.
Source: Statuslabs
A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat clients fairly typically flourish, review websites help ensure of that.
Source: Statuslabs
Google Accounts For 57.5 Percent Of All Reviews Worldwide
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Reviews Posted On Twitter Can Help Increase Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews
No matter how captivating your marketing is, you still require customer reviews. There is no way around it. Customers are still happy to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the massive impact user rankings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
83% Of All Younger Consumers Were Invited To Leave A Review Recently
Of those invited, 80% of consumers did post a review. Overall, businesses have asked 66% of all customers to give a review on their business.
Source: Brightlocal
89% Of Shoppers Like To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile browser, consumers choose to read reviews on their mobile phones.
Source: Statista
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Business
This stat is among many that illustrate the value of online scores. Now that news of customer complete satisfaction travels this fast, keeping your consumers pleased is more important than ever.
57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11 percent looked only for organizations with an ideal five star score.
Source: Brightlocal
67% Of Customers Suggest Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider
When customers need to pick a service provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can also affect our buying decisions.
According to social media reviews data, Facebook affects more than half of users' purchase decisions.
Facebook reviews stats expose that four out of 5 users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal