89% Of Customers Browse A Businesses Replies To Reviews

Not only do a lot of clients check out the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

A Single Business Review Can Raise Its Conversions By 10%

Online review statistics show user-generated material can do wonders in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44 percent boost.

Source: RevLocal

Positive Reviews Encourage 68 Percent Of Consumers To Choose A Local Business

Because the vast bulk of customers check out reviews, you would want yours to be inviting to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

52% Of Consumers Trust A Product More If It Has Negative Reviews Too

We already discussed the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Consumers anticipate to see some negative reviews.

Source: Capterra

77% Of Consumers Would Likely Post A Review If They Were Asked

More than a 35% would do it to notify others about their client experience and 24% would probably direct their review to the company itself.

Over a 26% would be willing to submit a review to help other individuals with their choice making process.

Source: Podium

30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews

Communicating with your consumers establishes trust. Even something as simple as reacting to their comments and reviews can make them feel valued.

As you may anticipate, clients who feel this way are happy to invest more cash with a company.

Source: Statuslabs

If A Business Deals With Problems Quickly And Effectively, 95% Of Dissatisfied Clients Will Go Back To A Business

Consumers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there's nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star ranking is the first thing consumers see. Still, users take note of other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of United States customers.

Source: Statista

70 Percent Of Consumers Prefer To Find Out About A Business Through Reviews And Posts, Rather Than Ads

Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

83% Of Consumers Don't Trust Advertising

The standard channels to reach customers aren't as influential as they utilized to be. A lot of users who no longer trust ads choose to take notice of consumers' suggestions online.

Source: Statuslabs

53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews go on without a reply. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

Just 6 Percent Of Customers Do Not Trust Client Reviews At All

According to consumer review statistics, a tremendous 19% of consumers constantly rely on online reviews and never a buy without reading reviews initially.

Source: Statista

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management statistics suggest a company's reputation doesn't affect just the clients. Potential employees likewise take a look at scores and take a look at reviews.

Source: Deloitte

Software Reviews Impact Over 98% Of All Purchasers

18 percent of software buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

83% Of All Younger People Were Asked To Post A Review Recently

Of those asked, 80% of clients did leave a review. In general, businesses have actually asked 66% of all customers to give a review on their company.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You