70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read much more reviews to get a better idea of how the business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

73 Percent Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear people aren't pleased with ratings alone.

Written reviews make the stats appear more authentic which is what the would-be consumers are trying to find. Almost a third of customers say composed reviews are the only feature that makes them believe the sites' reviews are relevant and helpful.

Source: Fan and Fuel

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US shoppers consider reviews as 'incredibly influential'.

To show the value of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those same clients are also going to accept slower shipping times for such items.

Source: Turntonetworks

83% Of All Younger People Were Asked To Post A Review Recently

Of those asked, 80% of consumers did post a review. In general, businesses have asked 66% of all clients to submit a review on their company.

Source: Brightlocal

95% Of Unhappy Consumers Will Return To A Company If A Company Makes An Effort To Solve Issues Rapidly And Effectively

Customers don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social media which can likewise affect our purchasing decisions.

According to social media reviews stats, Facebook affects the majority of users' purchase decisions.

Facebook reviews stats reveal that four out of 5 users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

49% Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of customers, who focus on the number of reviews is currently at 46%.

Source: Brightlocal

A Solitary Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated material can do miracles in terms of conversions.

A single review can have an enormous effect on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44% boost.

Source: RevLocal

A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat clients well generally succeed, review websites help ensure of that.

Source: Statuslabs

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the enormous effect user rankings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are free, a remarkably low number of companies in fact use them.

Although we now understand why client reviews are so powerful, most businesses obviously do not.

Source: LsaInsider

61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars

Generally two-thirds of businesses have great and outstanding scores. Just 5% of businesses have a score below three stars.

Source: Brightlocal

Software Application Reviews Influence Over 98% Of All Buyers

18% of software purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review statistics show the general popularity of a site can only go so far.

Source: Review Trackers

Reviews Posted On Twitter Can Boost Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Website

Usually, 142 million customers visit Yelp every month. If you haven't claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star score is the first thing customers see. Still, users focus on other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of United States customers.

Source: Statista