Just 6% Of Consumers Do Not Rely On Client Reviews At All

According to customer review stats, a massive 19% of customers always trust online reviews and never ever a buy without checking out reviews initially.

Source: Statista

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies question the integrity of online reviews. Nonetheless, they realize the massive effect user rankings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics show that 63% of client reviews remain without a reaction. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

89% Of Buyers Want To Read Reviews On Their Mobile Phones

Be it by means of an app or a mobile browser, clients choose to read reviews on their cell phones.

Source: Statista

The Majority Of Customers Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are obviously the more opinionated ones.

Source: Statista

83% Of All Young Consumers Were Invited To Give A Review Recently

Of those invited, 80% of consumers did submit a review. Overall, businesses have asked 66% of all customers to post a review on their company.

Source: Brightlocal

The Majority Of Popular Products Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to consumer rating stats, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Clients

24% of US consumers consider reviews as 'very influential'.

To show the significance of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those exact same consumers are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read customer reviews, concur that it increases their buying confidence.

Organizations use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

15% Of Consumers Don't Trust Businesses With No Online Reviews

No trust suggests no interactions. 15% of potential clients will not even think about doing business with a business they can't discover opinions about.

Source: Statuslabs

98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site

Generally, 142 million customers check out Yelp on a monthly basis. If you haven't claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Clients Might Spend 31% More With A Business That Has Excellent Reviews

Take notice of this statistic. The better other users describe your product and services, the more money you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

95% Of Unsatisfied Customers Will Go Back To A Business If A Company Deals With Issues Quickly And Effectively

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there's absolutely nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday