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Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%
User review statistics show the purchase possibility for a product with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
Negative Reviews Can Boost Conversion By As Much As 85 Percent
It sounds insane, however negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, people spend more than five times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
If A Company Manages To Resolve Issues Quickly And Effectively, 95% Of Dissatisfied Customers Will Go Back To A Business
Clients don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
Reviews Shared On Twitter Can Improve Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With males being two times as likely to be affected than women.
Reviews and rating statistics reveal people value the viewpoint of peers more than any other material.
Source: Collective Bias
Software Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who read consumer reviews, agree that it increases their buying confidence.
Organizations utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they realize the huge effect user ratings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'very frequently'.
Source: Trust You
83% Of All Younger Clients Were Asked To Give A Review Recently
Of those asked, 80% of customers did post a review. In general, businesses have asked 66% of all clients to leave a review on their business.
Source: Brightlocal
Just 6% Of Customers Don't Rely On Client Reviews At All
According to customer review statistics, a massive 19 percent of customers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
More Than Half Of Customers Won't Utilize A Business If It Has Less Than A 4 Star Rating
This stat is one of many that illustrate the value of online ratings. Now that news of client satisfaction travels this fast, keeping your clients pleased is more vital than ever.
57 percent of customers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.
11% looked just for services with a perfect five star ranking.
Source: Brightlocal
90% Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about first impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
If you don't have reviews on your website, think about asking your visitors to write one.
Source: Martech Zone
63.6% Of Consumers Visit Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics show the general appeal of a website can just go so far.
Source: Review Trackers