A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat customers well typically succeed, review sites help make certain of that.

Source: Statuslabs

83 Percent Of Clients Don't Rely On Advertising

The traditional channels to reach clients aren't as prominent as they used to be. Many users who no longer trust ads choose to take notice of clients' suggestions online.

Source: Statuslabs

Google Represents 57.5 Percent Of All Reviews World Wide

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

82 Percent Of Consumers Check Out Review Sites Because They Want To Acquire An Item Or A Service And Wish To Get The Truth About The Businesses Products And Services.

Review websites are locations that customers go to get the facts about a business, services or product . Users come due to the fact that they have currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the producer states. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

Many Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends show individuals choose to comment if they had a favorable experience, rather than a negative or average one.

Source: Brightlocal

Negative Reviews Can Improve Conversion By As Much As 85%

It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, individuals devote more than five times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Use A Company

This stat is among many that show the importance of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your clients pleased is more crucial than ever.

57% of customers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked only for companies with a best five star rating.

Source: Brightlocal

49% Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of consumers, who take note of the variety of reviews is currently at 46 percent.

Source: Brightlocal

Over Half Of Customers Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are obviously the more vocal ones.

Source: Statista

77% Of Clients Would Undoubtedly Leave A Review If They Were Asked

More than a 35% would do it to inform others about their consumer experience and 24% would definitely direct their review to the company itself.

Over a 26% would want to submit a review to help other people with their decision making process.

Source: Podium

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews remain without a reaction. That's regrettable, because those companies are losing clients that way.

Source: Review Trackers

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the major review platforms are free, a remarkably low number of companies really make use of them.

Although we now understand why customer reviews are so effective, many businesses apparently don't.

Source: LsaInsider

15% Of People Don't Trust Businesses With No Online Reviews

No trust suggests no interactions. 15 percent of prospective consumers will not even consider doing business with a company they can't find opinions about.

Source: Statuslabs

72% Of Clients Won't Take Action Unless They Check Out Some Reviews

No matter how attractive your marketing is, you still need customer reviews. There's no way around it. Consumers are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Normally, 142 million consumers check out Yelp each month. This is as excellent a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

The Majority Of Best Selling Products Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to client rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center