Just 6 Percent Of Customers Don't Rely On Consumer Reviews At All

According to client review statistics, a tremendous 19% of consumers always rely on online reviews and never ever a buy without reading reviews first.

Source: Statista

Buyers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Purchasing choices are made rapidly.

Online reviews are obviously convincing, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

77% Of Consumers Would Likely Post A Review If They Were Asked

More than a 35% would do it to notify others about their customer experience and 24% would most likely direct their review to the business itself.

Over a 26% would want to post a review to help other people with their choice making process.

Source: Podium

Negative Reviews Can Increase Conversion By Up To 85%

It sounds insane, however negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, people devote more than five times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

Over Half Of Customers Won't Utilize An Organisation If It Has Less Than A 4 Star Rating

This stat is among lots of that highlight the importance of online scores. Now that news of consumer complete satisfaction travels this quick, keeping your consumers happy is more important than ever.

57% of consumers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked only for businesses with a perfect five star score.

Source: Brightlocal

74% Of Local Companies Have At A Minimum, 1 Google Review

A single review is far from adequate to enhance your site's SERP ranking.

Taking a look at online scores stats, we discovered that a company requires to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

83% Of All Young Shoppers Were Asked To Leave A Review Recently

Of those asked, 80% of customers did submit a review. In general, companies have actually asked 66% of all clients to give a review on their business.

Source: Brightlocal

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. Customers anticipate to see some negative reviews.

Source: Capterra

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor

Stats reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

67% Of Consumers Report Reviews Are A "Very Important" Factor When Selecting A Solution Provider

Reviews have a massive effect on their decision when clients have to select a solution provider.

Source: DemandGenReport

30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews

Communicating with your clients develops trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.

As you may expect, clients who feel this way are happy to invest more money with a business.

Source: Statuslabs

A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat clients well typically prosper, review sites help ensure of that.

Source: Statuslabs

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

53% Of Customers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review statistics clarify that 63% of client reviews stay without a reaction. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

15 Percent Of Visitors Don't Trust Businesses Without Any Online Reviews

No trust means no interactions. 15 percent of prospective clients will not even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs

The Majority Of Shoppers Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are purportedly the more vocal ones.

Source: Statista