77% Of Customers Would Leave A Review If They Were Asked

More than a 35% would do it to inform others about their client encounter and 24% would definitely direct their review to the company itself.

Over a 26% would be willing to submit a review to help other individuals with their choice making process.

Source: Podium

Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

89% Of Clients Like To Read Reviews Using Their Mobile Devices

Be it via an app or a mobile web browser, people today prefer to read reviews on their cell phones.

Source: Statista

70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. Most people read much more reviews to get a better idea of how business is really doing. Don't depend upon that statistic alone.

Source: Brightlocal

The Average Review Length Has Become 65% Much Shorter Since 2010

Nowadays reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

A Solitary Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated material can do miracles in terms of conversions.

A single review can have a substantial influence on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% increase.

Source: RevLocal

USA Shoppers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

When people read reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US consumers.

Source: Statista

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out client reviews, agree that it increases their buying confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Rankings

Online review stats make it clear people aren't satisfied with scores alone.

Customer reviews make the stats appear more authentic which is what the prospective consumers are trying to find. Almost a third of consumers state written reviews are the only function that makes them think the sites' reviews are beneficial and appropriate.

Source: Fan and Fuel

63.6 Percent Of Consumers Go To Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

These online review stats reveal the basic appeal of a website can just presume when it pertains to trust.

Source: Review Trackers

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats indicate a business's reputation doesn't impact just the customers. Prospective employees also take a look at ratings and take a look at reviews.

Source: Deloitte

15% Of Buyers Don't Trust Businesses Without Online Reviews

No trust means no interactions. 15 percent of potential consumers won't even consider working with a business they can't find opinions about.

Source: Statuslabs

Most Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends show people prefer to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star rating is the first thing customers see. Still, users pay attention to other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of US customers.

Source: Statista