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Reviews Shared On Twitter Can Help Improve Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
The Average Review Word Count Has Gotten 65% Shorter Since 2010
Lately reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the enormous impact user ratings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
52% Of Consumers Trust A Product More If It Has Negative Reviews As Well
We already touched upon the negative and positive reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Consumers expect to see some negative reviews.
Source: Capterra
83% Of All Young Consumers Were Invited To Post A Review Recently
Of those invited, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all clients to give a review on their company.
Source: Brightlocal
Just 6% Of Customers Do Not Trust Customer Reviews At All
According to consumer review statistics, a massive 19 percent of customers always rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
Google Represents 57.5% Of All Reviews Around The Globe
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
83 Percent Of Customers Do Not Trust Advertising
The standard channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust advertisements choose to take notice of consumers' recommendations online.
Source: Statuslabs
64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who read customer reviews, agree that it increases their purchasing confidence.
Companies utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
73 Percent Of Customers Believe Written Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear people aren't pleased with scores alone.
Written reviews make the stats appear more genuine which is what the prospective consumers are searching for. Almost a third of customers say composed reviews are the only function that makes them believe the websites' reviews are beneficial and pertinent.
Source: Fan and Fuel
88% Of Executives Regard Reputation Risk As A Leading Business Concern
Reputation management statistics indicate a business's reputation doesn't impact just the clients. Potential team members also look at scores and read reviews.
Source: Deloitte