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88% Of Executives Consider Reputation Risk As A Top Business Issue
Reputation management stats indicate a company's reputation does not affect simply the consumers. Prospective team members also take a look at scores and take a look at reviews.
Source: Deloitte
Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the producer states. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone
Only 6% Of Customers Do Not Trust Client Reviews At All
According to client review data, a whopping 19% of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
83% Of Customers Do Not Trust Advertising
The traditional channels to reach clients aren't as influential as they used to be. The majority of users who no longer trust advertisements pick to pay attention to clients' recommendations online.
Source: Statuslabs
63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
When it comes to trust, these online review stats show the basic popularity of a site can just go so far.
Source: Review Trackers
73% Of Customers Believe Written Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Consumer reviews make the stats appear more authentic which is what the prospective consumers are trying to find. Nearly a 3rd of consumers state written reviews are the only function that makes them believe the websites' reviews are beneficial and appropriate.
Source: Fan and Fuel
The Majority Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal
Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270 Percent
User review stats show the purchase likelihood for an item with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
89% Of Customers Read A Businesses Reactions To Reviews
Not only do many consumers read the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.
Source: Brightlocal
82 Percent Of Customers Check Out Review Sites Since They Wish To Buy A Product Or A Service And Want To Get The Truth About The Businesses Products And Services.
Review sites are places that customers go to get the facts about a service, business or item . Since they have actually currently formed a buying decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
91% Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review statistics place clients' reviews as the most credible source of recommendations. Online reviews usually bring the exact same weight as guidance from loved ones.
Source: Brightlocal