67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

When customers have to pick a solution provider, reviews have a massive effect on their decision.

Source: DemandGenReport

Many Popular Items Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to client rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

Clients Could Invest 31 Percent More With A Business That Has Great Reviews

Pay attention to this statistic. The more detailed other users describe your services or product, the more cash you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone

61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Generally two thirds of businesses have exceptional and awesome rankings. Just 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Customers

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the significance of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those same customers are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

73 Percent Of Consumers Believe Consumer Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear people aren't pleased with ratings alone.

Consumer reviews make the stats appear more genuine which is what the prospective consumers are searching for. Nearly a third of consumers state composed reviews are the only feature that makes them believe the websites' reviews are appropriate and beneficial.

Source: Fan and Fuel

Google Represents 57.5 Percent Of All Reviews Globally

Google is in the lead here, followed by Facebook as a remote second.

These are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Use A Company

This stat is among lots of that show the significance of online scores. Now that news of client fulfillment travels this quick, keeping your customers pleased is more crucial than ever.

57 percent of customers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked only for companies with an ideal five star rating.

Source: Brightlocal

Online Item Reviews About An Item Can Amplify Its Conversion Rate By A Whopping 270%

User review statistics reveal the purchase possibility for an item with 5 reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are basically advertisements.

Source: Martech Zone

74% Of Local Businesses Have At Least 1 Google Review

A single review is far from adequate to improve your site's SERP ranking.

Taking a look at online scores data, we learnt that a business needs to have a minimum of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some negative reviews.

Source: Capterra

30% Of Clients Feel Positive About A Company Which Responds To Online Reviews

Keeping in touch with your clients develops trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.

As you might expect, customers who feel this way are going to invest more cash with a business.

Source: Statuslabs