88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management statistics indicate a business's reputation doesn't impact just the consumers. Potential team members also look at ratings and read reviews.

Source: Deloitte

89% Of Consumers Review A Companies Reactions To Reviews

Not only do many customers read the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

The Majority Of Customers Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are reportedly the more opinionated ones.

Source: Statista

83% Of All Young Clients Were Asked To Give A Review Recently

Of those invited, 80% of clients did post a review. Overall, companies have asked 66% of all clients to post a review on their company.

Source: Brightlocal

77% Of Customers Would Definitely Submit A Review If They Were Asked

More than a 35% would do it to inform others about their customer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would want to leave a review to assist other people with their choice making process.

Source: Podium

77% Of Clients Don't Trust Reviews That Are Older Than Three Months

Customers don't care how excellent your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs

83 Percent Of Clients Do Not Rely On Advertising

The conventional channels to reach clients aren't as prominent as they utilized to be. The majority of users who no longer trust ads choose to take notice of customers' recommendations online.

Source: Statuslabs

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review statistics, individuals devote more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Business

This stat is among lots of that show the value of online scores. Now that news of client fulfillment travels this quick, keeping your consumers happy is more important than ever.

57% of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked only for businesses with an ideal five star rating.

Source: Brightlocal

A Lone Business Review Can Raise Its Conversions By 10%

Online review stats reveal user-generated content can do wonders in regards to conversions.

A single review can have a substantial influence on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44% increase.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star score is the first thing consumers see. Still, users take note of other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA consumers.

Source: Statista

Since They Desire To Purchase An Item Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Sites.

Review sites are locations that customers go to get the facts about a service, business or product . Because they have currently formed a buying decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

67% Of Customers Admit Reviews Are A "Extremely Important" Factor When Selecting A Service Provider

When consumers have to select a solution provider, reviews have a massive effect on their decision.

Source: DemandGenReport

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. However, they recognize the enormous effect user rankings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Customers

24% of US buyers consider reviews as 'extremely influential'.

To illustrate the importance of online reviews and rankings, did you understand that 81% of customers will pay more for a product with reviews and those very same consumers are also willing to accept slower shipping times for such items.

Source: Turntonetworks

61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Generally 2 out of 3 businesses have outstanding and great rankings. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal