73% Of Consumers Think Client Reviews Are More Crucial Than Star And Number Ratings

Online review stats make it clear people aren't pleased with ratings alone.

Client reviews make the statistics appear more genuine which is what the prospective consumers are trying to find. Practically a 3rd of customers state written reviews are the only function that makes them think the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

Most Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower score actually helps your overall score.

According to client rating stats, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

98% Of Yelp's Website Visitors Purchased From A Business They Found On The Website

Normally, 142 million consumers go to Yelp every month. This is as good a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

70 Percent Of Consumers Choose To Discover A Business Via Short Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are without a doubt the best way to discover the truth about a service or product.

Source: Statuslabs

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat consumers fairly usually succeed, review sites help make sure of that.

Source: Statuslabs

If A Company Manages To Fix Issues Rapidly And Efficiently, 95% Of Unhappy Consumers Will Go Back To A Business

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there's absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

The Average Review Length Has Actually Gotten 65% Shorter Since 2010

Presently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a average or negative one.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star rating is the first thing consumers see. Still, users pay attention to other factors also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA consumers.

Source: Statista

67% Of Consumers Claim Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

Reviews have a massive impact on their decision when customers have to choose a solution provider.

Source: DemandGenReport

15 Percent Of Clients Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15% of possible clients will not even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs

74 Percent Of Local Companies Have At A Minimum, One Google Review

One review is far from adequate to improve your website's SERP ranking.

Looking at online scores statistics, we discovered that a business needs to have an average of 40 reviews before users "Award" it with a star.

Source: Brightlocal

Fifty Percent Of All Millennial's "Always" Read Online Reviews For Companies

Younger people know the worth of being informed. User-generated material has an unassailable impact on consumers.

They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

86% Of Customers Would Think About Writing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you provide them a great experience.

Source: Brightlocal