30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews

Staying connected with your consumers creates trust. Even something like responding to their comments and reviews can make them feel appreciated.

As you might expect, clients who feel this way are more willing to spend more cash with a business.

Source: Statuslabs

89% Of Individuals Like To Read Reviews On Their Smart Devices

Be it through an app or a mobile web browser, folks prefer to read reviews on their cell phones.

Source: Statista

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends reveal people choose to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal

70 Percent Of Customers Choose To Discover A Business Via Reviews And Articles, Instead Of Advertisements

Ads are all well and good, but it deserves trying a different approach as well. Reviews are by far the best method to find the truth about a service or product.

Source: Statuslabs

Over Half Of Individuals Aged 25-34 Submitted Reviews

According to Statista, the more youthful generations are unsurprisingly the more vocal ones.

Source: Statista

95% Of Unsatisfied Clients Will Return To A Business If A Business Deals With Problems Quickly And Effectively

Clients do not anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there is nothing else a company can do to fix a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Profits

Businesses that treat customers honorably usually prosper, review sites help ensure of that.

Source: Statuslabs

77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months

Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70%

One negative review suffices for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website

Usually, 142 million consumers go to Yelp every month. This is as excellent a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

Consumers Could Invest 31 Percent More With A Business That Has Great Reviews

Take note of this statistic. The more detailed other users explain your product and services, the more money you can charge and consumer review stats reveal to us exactly just how much more.

Source: Martech Zone

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra