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89% Of Consumers Read A Companies Replies To Reviews
Not only do most consumers read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses should to be continuously asking for reviews.
Source: Statuslabs
60 Percent Of Customers Check Out Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be influenced than women.
Reviews and ranking statistics show people value the opinion of peers more than any other content.
Source: Collective Bias
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses doubt the integrity of online reviews. However, they recognize the massive effect user ratings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
30% Of Customers Feel Positive About A Business Which Responds To Online Reviews
Communicating with your customers creates trust. Even something like responding to their reviews and remarks can make them feel valued.
As you may expect, clients who feel this way are happy to spend more money with a company.
Source: Statuslabs
Many Best Selling Products Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to customer rating stats, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
90% Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about very first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to compose one if you don't have reviews on your site.
Source: Martech Zone
82 Percent Of Customers Visit Review Sites Because They Wish To Purchase An Item Or A Service And Wish To Get The Facts About The Businesses Products And Services.
Users come because they have actually currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Consumers
24% of US consumers consider reviews as 'extremely influential'.
To illustrate the value of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those same consumers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
Most Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a negative or average one.
Source: Brightlocal
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they invest at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
91 Percent Of Millennials Trust In Online Reviews As Much As Friends And Family
Online review statistics put consumers' reviews as the most trustworthy source of suggestions. Online reviews usually carry the same weight as suggestions from family and friends.
Source: Brightlocal
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat consumers honorably normally flourish, review sites help make certain of that.
Source: Statuslabs
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Stats reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
Only 6 Percent Of Customers Don't Trust Client Reviews At All
According to client review data, a whopping 19 percent of customers always rely on online reviews and never ever a make a purchase without checking out reviews first.
Source: Statista