Buyers Reading Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. For that reason, purchasing choices are made rapidly.

Online reviews are undoubtedly convincing, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

USA Shoppers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on various aspects of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use A Company

This stat is among many that highlight the value of online scores. Now that news of client satisfaction travels this quick, keeping your clients delighted is more crucial than ever.

57% of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for companies with a perfect five star rating.

Source: Brightlocal

88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Statistics reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Reviews Shared On Twitter Can Improve Online Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

71% Of Millennials Search Customer Reviews Of Professional Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to pick a legal representative or a physician.

Young people (age 18-35) are much more likely to employ an expert based on online reviews. Just 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

Since They Want To Purchase An Item Or A Service And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Go To Review Sites.

Review websites are places that customers go to get the truth about a service, product or business. Since they have already formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

70% Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out much more reviews to get a better idea of how business is in fact doing. Do not depend upon that statistic alone.

Source: Brightlocal

Clients Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Take note of this statistic. The better other users describe your product or service, the more cash you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

67% Of Consumers Claim That Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

When consumers need to choose a service provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

70% Of Consumers Choose To Discover A Business Via Reviews And Articles, Rather Than Ads

Ads are all well and good, however it's worth trying a different approach also. Reviews are by far the best method to discover the truth about a product or service.

Source: Statuslabs

72% Of Consumers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how enticing your marketing is, you still need customer reviews. There's no way around it. Customers are still going to hear you out, but they trust other people more.

Source: My Testimonial Engine

77% Of Consumers Would Definitely Submit A Review If They Were Asked

More than a 35% would leave a review to advise others about their customer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other people with their decision making process.

Source: Podium

63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

These online review statistics reveal the general appeal of a site can only presume when it comes to trust.

Source: Review Trackers