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Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All
According to consumer review data, a tremendous 19% of customers constantly rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website
Usually, 142 million consumers visit Yelp on a monthly basis. If you haven't declared your free Yelp business page, this is as excellent a time as any.
Source: RevLocal
63.6 Percent Of Customers Check Out Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review stats reveal the basic appeal of a site can just go so far.
Source: Review Trackers
Clients Could Spend 31 Percent More With A Business That Has Great Reviews
Take notice of this fact. The better other users describe your service or product, the more money you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat consumers fairly usually flourish, review sites help make sure of that.
Source: Statuslabs
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Customers
24% of US buyers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and rankings, did you know that 81% of customers will pay more for a product with reviews and those very same clients are also happy to accept slower shipping times for such items.
Source: Turntonetworks
53% Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's buyers are smart and desire the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
77% Of Consumers Would Likely Submit A Review If They Were Asked
More than a 35% would leave a review to advise others about their consumer encounter and 24% would most likely direct their review to the company itself.
Over a 26% would be willing to submit a review to help other individuals with their decision making process.
Source: Podium
83 Percent Of Clients Do Not Trust Advertising
The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust advertisements choose to pay attention to consumers' recommendations online.
Source: Statuslabs
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect
Statistics reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
89% Of Consumers Review A Companies Replies To Reviews
Not only do the majority of clients check out the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
70 Percent Of Customers Choose To Find Out About A Business Through Short Articles And Reviews, Instead Of Advertisements
Advertisements are all well and good, but it's worth attempting a different approach also. Reviews are without a doubt the very best method to find the truth about a product or service.
Source: Statuslabs
US Shoppers View "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on different elements of the shopping experience when people read reviews. But according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US consumers.
Source: Statista
73 Percent Of Customers Believe Customer Reviews Are More Crucial Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with ratings alone.
Written reviews make the stats appear more authentic which is what the prospective consumers are trying to find. Nearly a 3rd of consumers state written reviews are the only function that makes them believe the websites' reviews are useful and appropriate.
Source: Fan and Fuel
91% Of Millennials Trust Online Reviews As Much As Friends And Family
Online review stats place customers' reviews as the most reliable source of recommendations. Online reviews typically carry the very same weight as guidance from loved ones.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% utilized online reviews to pick a lawyer or a medical professional.
Younger people (age 18-35) are even more likely to hire a professional based upon online reviews. Just 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters