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83 Percent Of Clients Don't Trust Advertising
The traditional channels to reach customers aren't as influential as they used to be. Most users who no longer trust advertisements choose to focus on clients' recommendations online.
Source: Statuslabs
60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is affected significantly by blogs and reviews on social media. With males being two times as likely to be affected than women.
Reviews and score data reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use A Business
This stat is one of numerous that show the significance of online scores. Now that news of client satisfaction travels this fast, keeping your customers pleased is more vital than ever.
57% of consumers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for services with a best five star ranking.
Source: Brightlocal
More Than Half Of Consumers Aged 25-34 Published Reviews
According to Statista, the more youthful generations are reportedly the more opinionated ones.
Source: Statista
70 Percent Of Customers Choose To Discover A Business Via Reviews And Posts, Rather Than Advertisements
Ads are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the best method to find the truth about a service or product.
Source: Statuslabs
Customers Could Invest 31 Percent More With A Business That Has Excellent Reviews
Focus on this statistic. The better other users describe your service or product, the more cash you can charge and consumer review stats reveal to us exactly how much more.
Source: Martech Zone
77% Of Users Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.
Today's consumers are smart and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful people know the value of being informed. User-generated content has an indisputable impact on customers.
They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Reviews Shared On Twitter Can Improve Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out consumer reviews, concur that it increases their purchasing confidence.
Organizations use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Due To The Fact That They Want To Acquire A Service Or A Product And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Go To Review Websites.
Users come because they have actually currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz