Just 6% Of Consumers Don't Rely On Consumer Reviews At All

According to customer review stats, a massive 19% of consumers constantly rely on online reviews and never a make a purchase without reading reviews initially.

Source: Statista

Online Item Reviews About A Product Can Amplify Its Conversion Rate By An Incredible 270 Percent

User review stats reveal the purchase possibility for a product with five reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses in fact make use of them.

Although we now understand why client reviews are so effective, most businesses apparently do not.

Source: LsaInsider

Negative Reviews Can Improve Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, people devote more than five times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the huge impact user ratings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise affect our buying decisions.

According to social media reviews stats, Facebook affects more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics reveal that 4 out of 5 users are more likely to trust a local business.

Source: RevLocal

89% Of Consumers Read A Businesses Feedback To Reviews

Not only do a lot of clients check out the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

83 Percent Of Customers Don't Trust Advertising

The conventional channels to reach clients aren't as prominent as they used to be. Most users who no longer trust advertisements select to focus on consumers' recommendations online.

Source: Statuslabs

Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses

Since the huge majority of customers check out reviews, you would want yours to be inviting to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

15% Of Users Don't Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15 percent of potential consumers will not even consider doing business with a business they can't discover opinions about.

Source: Statuslabs

61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Overall two thirds of businesses have great and outstanding ratings. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal

91% Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review stats place customers' reviews as the most trustworthy source of recommendations. Online reviews usually carry the same weight as guidance from friends and family.

Source: Brightlocal

95% Of Disappointed Clients Will Return To A Business If A Business Makes An Effort To Fix Issues Quickly And Efficiently

Clients do not anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there is absolutely nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

If They Were Asked, 77% Of Consumers Would Likely Give A Review

More than a 35% would submit a review to educate others about their consumer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would want to post a review to assist other people with their decision making process.

Source: Podium