53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of client reviews remain without a response. That's too bad, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Positive Reviews Motivate 68 Percent Of Consumers To Choose A Local Business

Given that the huge bulk of customers read reviews, you'd want yours to be appealing to brand-new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

15 Percent Of Users Do Not Trust Businesses Without Online Reviews

No trust indicates no interactions. 15% of potential consumers will not even consider doing business with a business they can't discover viewpoints about.

Source: Statuslabs

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

American Consumers Consider "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals read reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of American customers.

Source: Statista

72% Of Consumers Will Not Take Action Before They Check Out Some Reviews

No matter how eye-catching your marketing is, you still need client reviews. There is no skirting around it. Consumers are still ready to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

The Typical Review Length Has Gotten 65% Shorter Since 2010

As of late reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

Visitors Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Buying choices are made rapidly.

Online reviews are certainly convincing, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

The Majority Of Best Selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star ratings. Sometimes a lower ranking in fact helps your overall score.

According to client rating statistics, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

52% Of Customers Trust A Product More If It Has Unfavorable Reviews Too

We already discussed the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. Customers expect to see some negative reviews.

Source: Capterra

70% Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out many more reviews to get a better idea of how the business is in fact doing. Don't depend on that fact alone.

Source: Brightlocal

67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

When clients need to pick a service provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

74 Percent Of Regional Companies Have At Least 1 Google Review

A single review is far from adequate to improve your website's SERP ranking.

Taking a look at online ratings stats, we found out that a company needs to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone