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Favorable Reviews Motivate 68% Of Customers To Choose Local Businesses
Considering that the vast majority of consumers read reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the huge impact user ratings have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
70 Percent Of Consumers Choose To Learn About A Business By Means Of Reviews And Short Articles, Rather Than Advertisements
Ads are all well and good, however it's worth attempting a different approach also. Reviews are by far the very best way to find the truth about a product or service.
Source: Statuslabs
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise affect our purchasing decisions.
According to social media reviews data, Facebook impacts more than half of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats reveal that 4 out of five users are most likely to rely on a local business.
Source: RevLocal
70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read much more reviews to get a better idea of how the business is in fact doing. Do not depend upon that figure alone.
Source: Brightlocal
89% Of Customers Choose To Read Reviews On Their Mobile Phones
Be it via an app or a mobile web browser, clients prefer to read reviews on their mobile phones.
Source: Statista
73 Percent Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Rankings
Online review data make it clear people aren't satisfied with scores alone.
Consumer reviews make the stats appear more authentic which is what the potential customers are trying to find. Almost a 3rd of consumers say written reviews are the only function that makes them believe the websites' reviews are appropriate and helpful.
Source: Fan and Fuel
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Clients
24% of US consumers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those same clients are also ready to accept slower shipping times for such products.
Source: Turntonetworks
A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat clients fairly usually prosper, review sites help make certain of that.
Source: Statuslabs
Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the maker states. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
89% Of Customers Read A Companies Feedback To Reviews
Not only do many shoppers read the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review statistics prove that 63% of consumer reviews go on without a reaction. That's too bad, since those companies are losing customers that way.
Source: Review Trackers