If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize An Organisation

This stat is among numerous that show the importance of online rankings. Now that news of client satisfaction travels this quick, keeping your consumers delighted is more important than ever.

57% of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for services with a best five star ranking.

Source: Brightlocal

United States Buyers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

60% Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than women.

Reviews and ranking data reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

If They Were Asked, 77% Of Clients Would Probably Submit A Review

More than a 35% would post a review to notify others about their consumer encounter and 24% would rather direct their review to the company itself.

Over a 26% would want to leave a review to assist other individuals with their decision making process.

Source: Podium

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'constantly' or 'extremely frequently'.

Source: Trust You

30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews

Keeping in touch with your clients establishes trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are happy to spend more money with a company.

Source: Statuslabs

53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the buying decision.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star score is the first thing customers see. Still, users pay attention to other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US customers.

Source: Statista

When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect

Stats reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars

Overall two thirds of businesses have exceptional and good ratings. Only 5% of companies have a score listed below three stars.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a doctor or a legal representative.

Young people (age 18-35) are even more likely to work with an expert based on online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also influence our purchasing decisions.

According to social reviews statistics, Facebook affects more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that four out of 5 users are likely to rely on a local business.

Source: RevLocal

A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Income

Businesses that treat consumers fairly normally flourish, review websites help ensure of that.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management stats suggest a business's reputation does not affect simply the customers. Prospective employees likewise take a look at rankings and read reviews.

Source: Deloitte

86 Percent Of Customers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

67% Of Consumers Claim Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

Reviews have a massive impact on their decision when consumers have to choose a service provider.

Source: DemandGenReport

73 Percent Of Customers Believe Customer Reviews Are More Important Than Star And Number Scores

Online review statistics make it clear people aren't satisfied with scores alone.

Consumer reviews make the stats appear more authentic which is what the prospective consumers are searching for. Almost a third of consumers say written reviews are the only function that makes them think the sites' reviews are relevant and helpful.

Source: Fan and Fuel

Google Accounts For 57.5 Percent Of All Reviews Throughout The World

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers