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91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the huge effect user ratings have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Software Reviews Influence Over 98% Of All Purchasers
18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Only 6 Percent Of Consumers Do Not Trust Customer Reviews At All
According to consumer review stats, a whopping 19% of consumers always trust online reviews and never ever a purchase without checking out reviews first.
Source: Statista
53% Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's consumers are wary and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
83% Of Clients Don't Rely On Advertising
The traditional channels to reach customers aren't as prominent as they utilized to be. A lot of users who no longer trust ads select to take notice of clients' recommendations online.
Source: Statuslabs
70 Percent Of Consumers Prefer To Find Out About A Business By Means Of Reviews And Posts, Rather Than Advertisements
Advertisements are all well and good, however it deserves trying a different approach as well. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
72% Of Clients Won't Take Action Unless They Read Some Reviews
Regardless of how appealing your marketing is, you still require client reviews. There's no skirting around it. Customers are still happy to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to buy a new automobile and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.
With the help of other consumers, you quickly choose one that works for you. That's how favorable reviews transform consumers into customers.
Source: Consumer Affairs
95% Of Unsatisfied Consumers Will Go Back To A Business If A Company Deals With Issues Quickly And Effectively
Consumers do not expect you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
61% Of Local Businesses Have An Average Score Of 4 To 5 Stars
Typically two thirds of companies have good and awesome rankings. Only 5% of businesses have a rating listed below 3 stars.
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to pick an attorney or a doctor.
Younger people (age 18-35) are even more inclined to hire an expert based upon online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters