89% Of Customers Read A Companies Responses To Reviews

Not only do many individuals read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Undoubtedly Leave A Review

More than a 35% would leave a review to inform others about their consumer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to submit a review to help other individuals with their decision making process.

Source: Podium

61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Generally two-thirds of businesses have good and outstanding scores. Just 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

The Average Review Word Count Has Gotten 65% Much Shorter Since 2010

Presently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet on twitter.

Source: Review Trackers

72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews

No matter how eye-catching your marketing is, you still require customer reviews. There is no other way around it. Customers are still going to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Data reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%

User review stats show the purchase likelihood for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated material has an unassailable impact on customers.

If businesses think of the power of customer reviews over millennials, they will recognize what they've been missing out on. Older people are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the negative and positive reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. People anticipate to see some unfavorable reviews.

Source: Capterra

Many Best-selling Products Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to client rating stats, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

82% Of Consumers Visit Review Sites Since They Want To Acquire A Product Or A Service And Wish To Get The Facts About Business Services And Products.

Review websites are places that people go to get the facts about a service, product or business. Since they have already formed a buying decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

If A Business Deals With Problems Rapidly And Efficiently, 95% Of Unhappy Consumers Will Return To A Business

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there is absolutely nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they check out reviews 'constantly' or 'very often'.

Source: Trust You

89% Of Clients Want To Read Reviews Using Their Smartphones

Be it via an app or a mobile internet browser, customers choose to read reviews on their mobile phones.

Source: Statista

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Google Accounts For 57.5% Of All Reviews All Over The World

Google is the clear winner as far as circulation goes, however they are not the only ones in the game.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

15 Percent Of Visitors Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15 percent of potential customers won't even consider doing business with a company they can't discover opinions about.

Source: Statuslabs