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88% Of Executives Judge Reputation Risk As A Leading Business Issue
Reputation management statistics show a business's reputation does not affect simply the customers. Prospective employees also take a look at rankings and take a look at reviews.
Source: Deloitte
The Majority Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show individuals choose to comment if they had a positive experience, rather than a negative or average one.
Source: Brightlocal
49% Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who take note of the variety of reviews is presently at 46 percent.
Source: Brightlocal
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
53% Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's buyers are wary and want the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Reviews Published On Twitter Can Help Grow Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Website
Normally, 142 million customers check out Yelp each month. If you have not claimed your free Yelp business page, this is as great a time as any.
Source: RevLocal
89% Of Consumers Read A Businesses Replies To Reviews
Not only do the majority of consumers read the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
If They Were Asked, 77% Of Consumers Would Likely Give A Review
More than a 35% would leave a review to notify others about their customer experience and 24% would most likely direct their review to the business itself.
Over a 26% would be willing to leave a review to help other people with their choice making process.
Source: Podium
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
82 Percent Of Consumers Check Out Review Sites Since They Wish To Purchase An Item Or A Service And Wish To Get The Facts About The Businesses Product Or Services.
Review sites are locations that people go to get the truth about a service, business or product . Users come because they have actually already formed a buying decision. The majority of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
63.6% Of Consumers Go To Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics show the general appeal of a website can just go so far.
Source: Review Trackers
74 Percent Of Regional Companies Have At Least 1 Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online ratings data, we found out that a business requires to have a minimum of 40 reviews before clients "Award" it with a star.
Source: Brightlocal
72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews
No matter how eye-catching your marketing is, you still require customer reviews. There's no skirting around it. Clients are still ready to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats prove that 63% of consumer reviews remain without a reply. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics put clients' reviews as the most credible source of suggestions. Online reviews typically bring the very same weight as recommendations from loved ones.
Source: Brightlocal
Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses really use them.
Although we now know why consumer reviews are so powerful, many businesses apparently do not.
Source: LsaInsider