77% Of Customers Don't Trust Reviews That Are Older Than Three Months

Clients don't care how great your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read customer reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

83% Of All Younger Shoppers Were Asked To Leave A Review Recently

Of those asked, 80% of clients did submit a review. Overall, businesses have asked 66% of all customers to submit a review on their business.

Source: Brightlocal

53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of client reviews go on without a reaction. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

91% Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review statistics put customers' reviews as the most trustworthy source of suggestions. Online reviews usually carry the exact same weight as guidance from family and friends.

Source: Brightlocal

70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people read many more reviews to get a clear view of how the business is really doing. Don't depend on that figure alone.

Source: Brightlocal

Consumers Might Invest 31% More With A Business That Has Terrific Reviews

Pay attention to this statistic. The better other users explain your services or product, the more cash you can charge and consumer review stats reveal to us precisely how much more.

Source: Martech Zone

67% Of Consumers Admit Reviews Are A "Very Important" Factor When Selecting A Service Provider

Reviews have a massive effect on their decision when consumers have to select a solution provider.

Source: DemandGenReport

If A Business Takes Care Of Issues Quickly And Effectively, 95% Of Unhappy Customers Will Go Back To A Business

Consumers don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Only 6% Of Customers Don't Trust Customer Reviews At All

According to consumer review stats, a whopping 19 percent of customers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

15 Percent Of Buyers Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15 percent of possible consumers will not even think about working with a company they can't find opinions about.

Source: Statuslabs

74 Percent Of Regional Businesses Have At Least One Google Review

A single review is far from sufficient to improve your site's SERP ranking.

Looking at online ratings statistics, we found out that a company requires to have a minimum of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal