US Buyers View "Product Performance" To Be The Most Helpful Info In Product Reviews

When individuals read reviews, they concentrate on various aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American consumers.

Source: Statista

83% Of All Younger People Were Invited To Post A Review Recently

Of those invited, 80% of consumers did post a review. In general, businesses have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal

Software Reviews Influence Over 98% Of All Buyers

18% of software application buyers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

Lately reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

If A Company Takes Care Of Issues Quickly And Efficiently, 95% Of Unsatisfied Clients Will Go Back To A Business

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social media which can likewise influence our buying decisions.

According to social reviews stats, Facebook affects the majority of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics expose that four out of 5 users are more likely to rely on a local business.

Source: RevLocal

77% Of Buyers Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how great your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that businesses need to be constantly asking for reviews.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star ranking is the first thing customers see. Still, users take notice of other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

If They Were Asked, 77% Of Consumers Would Definitely Post A Review

More than a 35% would leave a review to notify others about their consumer experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other people with their decision making process.

Source: Podium

53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review statistics reveal that 63% of customer reviews remain without a reply. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

Customers Could Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this statistic. The more detailed other users explain your product or service, the more cash you can charge and customer review statistics show us exactly how much more.

Source: Martech Zone