Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone

Only 6% Of Consumers Do Not Rely On Consumer Reviews At All

According to client review stats, a massive 19% of customers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

91 Percent Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review stats put consumers' reviews as the most trustworthy source of suggestions. Online reviews normally carry the same weight as advice from loved ones.

Source: Brightlocal

53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of client reviews remain without a response. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

63.6% Of Consumers Visit Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.

These online review statistics reveal the basic appeal of a site can only go so far when it comes to trust.

Source: Review Trackers

A Lot Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a negative or average one.

Source: Brightlocal

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. However, they recognize the massive effect user ratings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

If A Business Takes Care Of Issues Quickly And Efficiently, 95% Of Disappointed Consumers Will Go Back To A Business

Clients don't expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there's nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they invest at your business. They will be prepared to share it if you provide them a good experience.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization

The star rating is the first thing consumers see. Still, users take notice of other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

Reviews Posted On Twitter Can Improve Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

98 Percent Of Yelp's Visitors Bought From A Business They Found On The Website

Generally, 142 million consumers check out Yelp each month. If you have not claimed your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

Many Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star ratings are suspicious. Someone always has a little a gripe. That's why it is unnatural to get perfect 5 star rankings. Often a lower score in fact helps your overall rating.

According to client rating stats, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

Over Half Of Consumers Won't Use An Organisation If It Has Less Than A 4 Star Score

This stat is one of lots of that highlight the significance of online ratings. Now that news of consumer fulfillment travels this fast, keeping your clients delighted is more vital than ever.

57 percent of customers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked only for businesses with a best five star score.

Source: Brightlocal

Google Accounts For 57.5% Of All Reviews Around The Globe

Google is in the lead here, followed by Facebook as a remote second.

These the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Statistics reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

Positive Reviews Encourage 68% Of Customers To Choose Local Businesses

Because the large bulk of customers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal