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91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the enormous effect user scores have on their business. Undesirable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Overall two-thirds of companies have great and outstanding rankings. Only 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Element
Data reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people check out many more reviews to get a better idea of how the business is in fact doing. Do not depend on that fact alone.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's shoppers are wary and want the best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
Positive Reviews Motivate 68% Of Consumers To Use Local Businesses
Considering that the vast majority of customers check out reviews, you would want yours to be appealing to new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
88% Of Executives Judge Reputation Risk As A Top Business Issue
Reputation management stats indicate a company's reputation does not affect just the customers. Potential team members also take a look at scores and take a look at reviews.
Source: Deloitte
30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews
Communicating with your consumers establishes trust. Even something like reacting to their reviews and comments can make them feel appreciated.
As you might anticipate, customers who feel this way are going to invest more money with a business.
Source: Statuslabs
Just 6 Percent Of Consumers Do Not Trust Consumer Reviews At All
According to consumer review statistics, a massive 19% of consumers always rely on online reviews and never ever a buy without reading reviews first.
Source: Statista
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website
Normally, 142 million customers visit Yelp on a monthly basis. This is as excellent a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
USA Consumers Consider "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on different elements of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US consumers.
Source: Statista