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15% Of Customers Do Not Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15% of possible customers will not even consider doing business with a company they can't find viewpoints about.
Source: Statuslabs
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise affect our purchasing preferences.
According to social media reviews stats, Facebook impacts more than half of users' purchase decisions.
Facebook reviews stats reveal that four out of five users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal
89% Of Customers Browse A Businesses Replies To Reviews
Not only do many consumers check out the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal
83 Percent Of Clients Don't Trust Advertising
The conventional channels to reach consumers aren't as influential as they used to be. The majority of users who no longer trust advertisements select to focus on customers' suggestions online.
Source: Statuslabs
60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be affected than women.
Reviews and ranking stats show people value the viewpoint of peers more than any other content.
Source: Collective Bias
Software Reviews Impact Over 98 Percent Of All Purchasers
18% of software buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star rating is the first thing consumers see. Still, users take notice of other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA consumers.
Source: Statista
Only 6% Of Customers Don't Trust Consumer Reviews At All
According to customer review stats, a massive 19% of consumers always rely on online reviews and never a purchase without checking out reviews first.
Source: Statista
Buyers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Purchasing decisions are made quickly.
Online reviews are undoubtedly convincing, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element
Statistics reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
71% Of Millennials Search Consumer Reviews Of Expert Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to pick a lawyer or a medical professional.
Younger people (age 18-35) are much more likely to work with an expert based on online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
Unfavorable Reviews Can Increase Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review data, people spend more than five times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo