60 Percent Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and rating data show people value the viewpoint of peers more than any other content.

Source: Collective Bias

Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of businesses actually utilize them.

Although we now know why client reviews are so effective, many businesses apparently do not.

Source: LsaInsider

If A Company Manages To Solve Issues Quickly And Efficiently, 95% Of Dissatisfied Clients Will Return To A Business

Customers don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there is nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Stats reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

A Lot Of Best Selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to client rating statistics, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

90 Percent Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about very first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

Online Product Reviews About An Item Can Boost Its Conversion Rate By A Whopping 270 Percent

User review stats reveal the purchase likelihood for a product with five reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a brand-new automobile and there are several models which fit your requirements. How do you select the very best one for you? Well, you read reviews.

With the help of other customers, you manage to choose one that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

82% Of Customers Go To Review Websites Because They Want To Purchase An Item Or A Service And Wish To Get The Facts About The Businesses Services And Products.

Users come since they have actually currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read client reviews, agree that it increases their buying confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses

Since the vast bulk of customers check out reviews, you would want yours to be inviting to brand-new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

86% Of Customers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can also influence our purchasing preferences.

According to social media reviews statistics, Facebook impacts more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that 4 out of five users are likely to rely on a local business.

Source: RevLocal

98% Of Yelp's Browsers Bought From A Business They Found On The Website

Normally, 142 million customers go to Yelp monthly. If you have not claimed your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

70% Of Customers Choose To Discover A Business Via Reviews And Posts, Instead Of Advertisements

Advertisements are all well and good, however it deserves attempting a different approach too. Reviews are without a doubt the very best method to discover the truth about a product or service.

Source: Statuslabs

83% Of All Younger Customers Were Invited To Post A Review Recently

Of those invited, 80% of customers did submit a review. In general, businesses have asked 66% of all consumers to submit a review on their business.

Source: Brightlocal