95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Users Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. For that reason, purchasing decisions are made quickly.

Online reviews are certainly convincing, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to select a lawyer or a medical professional.

Younger people (age 18-35) are even more likely to work with a professional based on online reviews. Just 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of companies actually make use of them.

Although we now understand why customer reviews are so powerful, most businesses obviously do not.

Source: LsaInsider

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US shoppers consider reviews as 'extremely influential'.

To show the value of online reviews and rankings, did you know that 81 percent of customers will pay more for an item with reviews and those same consumers are also ready to accept slower shipping times for such items.

Source: Turntonetworks

Consumers Could Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The more detailed other users describe your product or service, the more money you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

Reviews Published On Twitter Can Help Boost Online Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

30% Of Consumers Feel Positive About A Business Which Answers Online Reviews

Staying connected with your clients creates trust. Even something as basic as reacting to their reviews and comments can make them feel valued.

As you may expect, customers who feel this way are ready to spend more money with a company.

Source: Statuslabs

The Majority Of Popular Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower ranking in fact helps your overall rating.

According to consumer rating stats, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

77% Of Customers Would Definitely Submit A Review If They Were Asked

More than a 35% would submit a review to educate others about their customer experience and 24% would probably direct their review to the company itself.

Over a 26% would be willing to give a review to assist other individuals with their decision making process.

Source: Podium

53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews stay without a reply. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat consumers fairly typically flourish, review sites help ensure of that.

Source: Statuslabs

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, agree that it increases their purchasing confidence.

Organizations utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read reviews.

With the help of other customers, you quickly choose a model that works for you. That's how positive reviews transform customers into clients.

Source: Consumer Affairs

74 Percent Of Local Businesses Have At Least 1 Google Review

A single review is far from sufficient to enhance your site's SERP ranking.

Taking a look at online ratings data, we learnt that a business needs to have approximately 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is presently the most popular social network which can also influence our buying decisions.

According to social media reviews data, Facebook affects more than half of users' purchase choices.

If it has favorable reviews, Facebook reviews stats expose that 4 out of five users are most likely to trust a local business.

Source: RevLocal

Google Represents 57.5% Of All Reviews Worldwide

Google is in the lead here, followed by Facebook as a distant second.

These are the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers