89% Of Customers Review A Businesses Replies To Reviews

Not only do the majority of consumers read the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses really make use of them.

Although we now understand why consumer reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider

98% Of Yelp's Visitors Bought From A Business They Found On The Site

Usually, 142 million customers check out Yelp each month. This is as good a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. However, they realize the huge impact user ratings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the value of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those same consumers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

89% Of Individuals Like To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile web browser, people today prefer to read reviews on their cell phones.

Source: Statista

67% Of Consumers Claim Reviews Are A "Very Important" Factor When Choosing A Solution Provider

Reviews have a massive impact on their decision when consumers have to select a solution provider.

Source: DemandGenReport

60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social media. With men being two times as likely to be influenced than women.

Reviews and score data reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

Majority Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Rating

This stat is among many that show the value of online ratings. Now that news of client complete satisfaction travels this fast, keeping your consumers pleased is more important than ever.

57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked just for companies with a perfect five star score.

Source: Brightlocal

15 Percent Of Buyers Don't Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of potential customers won't even consider doing business with a company they can't discover viewpoints about.

Source: Statuslabs

73 Percent Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Scores

Online review data make it clear people aren't satisfied with ratings alone.

Customer reviews make the statistics appear more genuine which is what the prospective clients are looking for. Practically a 3rd of consumers say written reviews are the only feature that makes them believe the websites' reviews are beneficial and relevant.

Source: Fan and Fuel

The Typical Review Length Has Actually Become 65% Shorter Since 2010

At the present time reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Aspect

Stats reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

Reviews Published On Twitter Can Grow Revenues By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Half Of All Millennial's "Constantly" Read Online Reviews For Companies

More youthful individuals know the worth of being informed. User-generated material has an unassailable effect on consumers.

They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews

Corresponding with your clients develops trust. Even something like responding to their reviews and remarks can make them feel appreciated.

As you might anticipate, clients who feel this way are going to invest more cash with a company.

Source: Statuslabs

70 Percent Of Consumers Prefer To Find Out About A Business Via Posts And Reviews, Rather Than Ads

Advertisements are all well and good, however it deserves attempting a different approach as well. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs