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77% Of Users Don't Trust Reviews That Are Older Than Three Months
Customers don't care how good your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that companies need to be continuously asking for reviews.
Source: Statuslabs
When Buying Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Aspect
Stats reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
67% Of Consumers Claim Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
Reviews have a huge effect on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews
Keeping in touch with your customers builds their trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.
As you might anticipate, clients who feel this way are going to invest more cash with a company.
Source: Statuslabs
53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of customer reviews remain without a response. That's too bad, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'constantly' or 'very frequently'.
Source: Trust You
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US buyers consider reviews as 'incredibly influential'.
To highlight the value of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those exact same clients are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
83 Percent Of Clients Don't Trust Advertising
The conventional channels to reach clients aren't as influential as they used to be. Many users who no longer trust advertisements pick to focus on clients' suggestions online.
Source: Statuslabs
89% Of Clients Review A Companies Feedback To Reviews
Not only do many consumers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
89% Of Shoppers Like To Read Reviews On Their Smart Devices
Be it through an app or a mobile browser, individuals prefer to read reviews on their phones.
Source: Statista
72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews
No matter how attractive your marketing is, you still require client reviews. There's no other way around it. Clients are still happy to hear you out, however they trust other individuals more.
Source: My Testimonial Engine