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89% Of Clients Review A Businesses Replies To Reviews
Not only do many consumers read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
Online Item Reviews About An Item Can Improve Its Conversion Rate By A Whopping 270%
User review statistics show the purchase probability for an item with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
15% Of Buyers Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15% of prospective customers will not even consider doing business with a business they can't discover opinions about.
Source: Statuslabs
Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
72% Of Customers Won't Take Action Unless They Read Some Reviews
No matter how eye-catching your marketing is, you still require consumer reviews. There's no skirting around it. Clients are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Only 6% Of Consumers Do Not Trust Client Reviews At All
According to customer review stats, a massive 19% of customers constantly trust online reviews and never a make a purchase without reading reviews initially.
Source: Statista
89% Of Buyers Want To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile browser, customers choose to read reviews on their mobile phones.
Source: Statista
Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends show individuals prefer to comment if they had a positive experience, instead of a average or negative one.
Source: Brightlocal
Negative Reviews Can Increase Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review data, individuals spend more than five times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
67% Of Consumers Claim That Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
When clients have to pick a service provider, reviews have a massive effect on their decision.
Source: DemandGenReport
73 Percent Of Customers Believe Written Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear people aren't pleased with scores alone.
Written reviews make the stats appear more genuine which is what the potential customers are looking for. Almost a third of consumers say composed reviews are the only function that makes them think the sites' reviews are beneficial and pertinent.
Source: Fan and Fuel
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization
The star score is the first thing customers see. Still, users take notice of other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA consumers.
Source: Statista