89% Of Buyers Prefer To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile browser, people prefer to read reviews on their mobile phones.

Source: Statista

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise influence our buying decisions.

According to social reviews statistics, Facebook impacts more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics reveal that 4 out of 5 users are more likely to rely on a local business.

Source: RevLocal

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger people know the value of being informed. User-generated content has an indisputable influence on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

Many Best-selling Products Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to consumer rating stats, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site

Normally, 142 million customers check out Yelp monthly. This is as good a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management stats suggest a business's reputation doesn't affect just the clients. Prospective employees likewise look at ratings and take a look at reviews.

Source: Deloitte

95% Of Dissatisfied Customers Will Return To A Business If A Company Deals With Issues Rapidly And Effectively

Clients don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there's absolutely nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they realize the massive effect user scores have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

Online Product Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase likelihood for an item with five reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

83% Of All Younger Buyers Were Invited To Post A Review Recently

Of those asked, 80% of consumers did submit a review. Overall, businesses have asked 66% of all consumers to post a review on their business.

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how great your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

61 Percent Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Overall 2 out of 3 companies have great and outstanding scores. Only 5% of companies have a score listed below 3 stars.

Source: Brightlocal

91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review stats put consumers' reviews as the most credible source of suggestions. Online reviews generally bring the same weight as suggestions from friends and family.

Source: Brightlocal